Privacy Policy and Personal Data (GDPR)

1. Data Controller

The data controller is:
Aquilos
SIREN: 878 159 300
Registered office: 6 rue du clos l'évêque, 28000 Chartres
Contact: contact@pointednoize.com (please include "GDPR" in the subject line)

2. Data Collected

As part of using the Pointed Noize website, we collect the following data:

• Identification data: last name, first name, username
• Contact data: email address, postal address
• Order data: purchase history, amounts
• Connection data: IP address, connection logs

3. Processing Purposes

Your personal data is collected for the following purposes:

• Management of your user account
• Processing and tracking of your orders
• Communication regarding your orders (confirmation, shipping)
• Customer service and support ticket management
• Compliance with legal and accounting obligations

4. Legal Basis

The processing of your data is based on the performance of the sales contract (Article 6.1.b of the GDPR) and on consent for marketing communications (Article 6.1.a of the GDPR).

5. Data Recipients

Your personal data is intended for Aquilos's internal services. It may also be transmitted to:

• Payment providers (Stripe) for secure payment processing
• Carriers for order delivery
• Website host (OVH)

6. Retention Period

Your data is retained for the duration of the business relationship, then archived in accordance with legal obligations (10 years for accounting data).

7. Your Rights

In accordance with the GDPR, you have the following rights:

• Right of access : obtain a copy of your data
• Right to rectification : correct inaccurate data
• Right to erasure : delete your data
• Right to data portability : retrieve your data in a structured format
• Right to object : object to the processing of your data
• Right to restriction : limit the processing of your data

To exercise your rights, you can:

• Download your data from your dashboard
• Contact us at contact@pointednoize.com (please include "GDPR" in the subject line)

8. Security

We implement all appropriate technical and organizational measures to ensure the security of your personal data and prevent its alteration, loss or unauthorized access.

9. Cookies

The website only uses technical cookies necessary for the site's operation (session, authentication). No tracking cookies are used.

10. Complaint

If you believe that your rights are not being respected, you can file a complaint with the CNIL (French Data Protection Authority): www.cnil.fr